Privacy Policy

1. Information you provide

Marmam FM supports email-and-password account registration. To create and use an account, you provide an email address, password and profile name. Firebase Authentication processes your sign-in credentials; the password is not stored in the Marmam FM user profile.

Your account profile may also contain a phone number, photo and preferred language if those details are provided. When you contact Marmam FM for support or another enquiry, you may provide:

• Your name
• Your email address
• The content of your message
• Information you choose to include in a support request

2. Information stored on your device

Some Marmam FM features may store information locally on your device so the app can function properly.

This may include:

• Favourite episodes
• Playback progress
• Downloaded audio files
• App and notification preferences

Favourites and playback progress are stored locally in the current app; they are not synchronised to the Marmam FM user profile.

3. Account and service data

Marmam FM uses Firebase Authentication for accounts and Cloud Firestore for user profiles. A profile records account details such as the registered email address, profile name, preferred language, account status and account activity timestamps. Optional phone number or photo details may also be present.

Firebase App Check helps protect service access. If you enable notifications, Firebase Cloud Messaging is used to deliver app updates. Your notification preference is stored on your device.

4. Device Permissions

Marmam FM may request device permissions only when they are necessary for an enabled feature.

Possible examples include:

• Internet access for streaming audio
• Notification access for episode and app updates
• Storage access where required for offline downloads

You can manage app permissions through your device settings.

5. How information is used

Information may be used to:

• Operate and maintain Marmam FM
• Create and secure your account and profile
• Respond to support requests and enquiries
• Remember app preferences
• Improve performance and reliability
• Protect the service from misuse or security threats
• Meet applicable legal and regulatory requirements

6. Sharing of information

Marmam FM does not sell your personal information.

Information is processed by service providers where needed to operate the service, including Firebase for authentication, user profiles, service protection and optional notifications, and hosting or customer-support providers where applicable.

Information may also be disclosed when required by law or when necessary to protect users, Marmam FM or the public.

7. Data retention and account deletion

You can request deletion of your Marmam FM account and associated personal data at marmamfm.com/account-deletion. In app versions with the Delete account option, signed-in users can reach that page through Profile → Account → Delete account. The webpage remains available without signing in.

Support messages and related information will be retained only for as long as reasonably necessary to respond to the enquiry, maintain records, prevent misuse or meet legal obligations.

Locally stored app information may remain on your device until you delete the downloads, clear the app data or uninstall Marmam FM.

Limited records may be retained where reasonably necessary for security, fraud prevention, legal, tax, accounting, dispute-resolution or regulatory obligations. Retained information is kept only for the period required for those purposes.

8. Data Security

Marmam FM uses reasonable technical and organisational measures to protect information. However, no electronic storage or transmission method can be guaranteed to be completely secure.

9. Children’s Privacy

Marmam FM is a general-audience mystery and audio-story service. It is not specifically designed for children.

Parents or guardians with concerns about a child's account or data may contact us using the details below.

10. Your Choices and Rights

You may:

• Manage permissions through your device settings
• Delete downloaded audio and locally stored app information
• Clear the app’s storage or uninstall the application
• Request information about personal data you provided to us
• Request correction or deletion of account data where applicable

Account deletion requests can be submitted through the Marmam FM account-deletion page. Other privacy requests can be sent to the contact address below.

11. Third-Party Services and Links

Marmam FM may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Marmam FM is not responsible for their content or practices.

12. Changes to This Policy

This Privacy Policy may be updated when Marmam FM introduces new features, changes service providers or needs to meet new legal or platform requirements.

The updated effective date will be displayed at the top of this page.

13. Contact Us

Questions or privacy-related requests may be sent to:

support@aaziro.com